Pay-Per-Click advertising (PPC) is one of the most common and visible forms of online marketing. Most people know these as “Google Text Ads” since the search giant is by far the biggest player with in that arena. The vast majority of their billions in revenue comes from those text ads, which is a great indication of how easily their seemingly low cost can spiral out of control. It’s easy to get carried away when a click costs only a few dollars but without proper targeting, management and analysis your PPC campaign may well cost more money than it brings in. There are many critical points to consider before jumping in and entering your credit card number.

Are prospective clients online?

The first, and arguably most important, question seems ridiculous – are the people willing to buy your product or service actually online and using search engines? If your business serves a demographic that isn’t online very often and doesn’t know what a Google is, your money may be better-spent elsewhere. As the population in general becomes more tech-savvy this will be less of an issue, but for now it’s still an important consideration.

What are they searching for?

Once you’ve determined that there are customers to be found online, you have to figure out how to reach them. Since text ads are contextual, i.e. show ads that are relevant to the user’s search, you have to determine what your customers-to-be are searching for to give your ads the best chance of showing up. There are a number of tools you can use, most notably Google’s Trends and the Keyword Tool built into AdWords (Google’s text ad service).

It’s easy to get lured into vague, untargeted keywords but that will usually prove to be a money pit. Target specific queries and design multiple ad variants rather than a generic one – it’s more work upfront but it will save you (and make you) money in the long run because you’re going after people who are searching for very closely related terms rather than overly broad ones that won’t convert.

Landing pages

Far too many PPC ads suffer from the elementary mistake of pointing the visitor to the target site’s homepage. While that may seem like a good idea at first glance you’re wasting money by not using a targeted landing page.

Let’s suppose you sell plumbing supplies online and you nave PPC ads for “buy copper pipe”. A user has clicked your ad and made it to your site – great! Now he has landed on your homepage where he must get his bearings and find his way to the copper pipe section. Will he bother? Maybe not.

The better approach would be to build a page for each PPC ad group – copper pipes in this case – and point the ads to that page. At the very least, point the ads to the “copper pipe” section of your site. That’s far more relevant to the user’s search and he’s much more likely to find what he’s looking for.

Optimize the website and landing page

If you’re paying Google to get people to visit your site, don’t burn that money with a website that’s confusing and hard to navigate. Make sure your website – and the landing page in particular – have good content, a nice design, and most importantly a clear call to action. Once the visitor is on the page, don’t leave them wondering what you want them to do. That’s essential in web design in general, but it’s doubly important when building a successful PPC campaign.

Mailign List MarketingAn email newsletter is one of the most effective online marketing tools with possibly the highest conversion rate of any alternative (pay per click, inbound marketing, etc). Admittedly that isn’t fair to the other methods because email is farther down the funnel – people had to sign up for your newsletter from somewhere, after all, in most cases through a form on your website.

Email converts so well because people already know you. They went to your website, read a bit about who you are and what you do, and willingly gave you access to their inbox in return for something special.

Disclaimer: Talking about how great you are isn’t special. Linking out to your TV commercial on YouTube isn’t special. If you don’t think anybody would pay for what’s in the email, it probably isn’t worth sending.

That may seem excessive – why give away something people would pay for for free? – but that’s what marketing has come to. Think of those few lost dollars as a part of your marketing budget. Rather than paying for direct-mail pamphlets or a billboard you can use that money to send out something really useful to people on your email list.

Most email newsletters are either educational or provide some kind of discount (e.g. coupons). The latter is generally easy to implement (and sell!) but good educational content is more challenging because it can be difficult to avoid excessive self-promotion. A well-crafted how-to video is a perennial classic, but it should be more “documentary” than “infomercial” if you don’t want people to unsubscribe en masse. Don’t squander that precious mailing list once you’ve built it!

The search engine world had quite a shake-up two weeks ago with the news that Google+ profiles of people linked to your Google account will now shop up in a little bar above search results. They call this “Search Plus Your World“. It hasn’t rolled out completely yet – seemingly not at all on google.ca – but that’s just  a matter of time.

Unsurprisingly this has caused an outcry from Facebook and Twitter (among others) since the only social media platform that benefits from this very preferential placement is Google+. A review of the legality and anti-competitiveness of this is pending.

Setting aside the questionable ethics of this move, Google have opened up a solid opportunity for people (and businesses) to get more exposure in search results. The feature’s future remains unclear – Google may be forced to remove it altogether, or they may blend in other social media – but either way it’s worth your time to use it.

Basically, it means a small picture of you will show up atop the page if your profile contains information relevant to the user’s search. You must have some kind of connection to that person on Google+ for that to work.

Say we were in each other’s circles and you searched for “moncton logo design” – you’d see my Google+ profile pic at the very top of the page with the label “in your circles”. It’s subtle, but it’s prime real estate. The catch-22 is of course that you need to be in people’s circles if you want this to work, but you should already have a solid social media strategy in place before thinking about Google Plus Your World anyway.

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